Residents/Customers are billed for services received from the County through our Accounts Receivable process. A Customer will receive a letter if an invoice remains unpaid for 60 days. This letter indicates that this is final notice and that further non-payment will result in a suspension of services to that customer. If the invoice is still unpaid following 90 days, a letter indicating that services will be suspended is issued to the customer.
Unpaid invoices at 180 days are sent to a collection agency. The collection agency will collect what they can for a fee of 35% of the invoice amount. Unfortunately not all invoices can be collected. Attached you will find a list of uncollected invoices that we are asking Council to allow Administration to write-off (those invoices that are 2009 or earlier). Please note that those individuals that would have their invoices/penalties written off, will remain on the suspended services list.
The write-off amounts will be expensed in the 2011 fiscal year. The amount of the expense equals $4,253.13. (note that Council approved the write-off of $3,953.28 in 2010). If required, the Council has an allowance for doubtful accounts in the amount of $16,611.99 that could be used to fund this write-off.